Your Prescriptions

These suggestions will help make the prescription refill process as simple and efficient as possible.

  1. Please contact your pharmacy first regarding prescription refills.  They send these to us through our computer system and the message that they send has important information that we need to expedite the process.
  2. It is best to notify your pharmacy 5 to 7 days prior to running out of medication.
  3. When contacting the office for a refill, please allow at least 24 hours notice, 48 hours for controlled substances – as these require special authorization from a clinician.  Please note: the most efficient plan is to always contact your pharmacy first.
  4. Plan ahead for weekends and holidays and vacations.  For example:  If your prescription is going to run out on Saturday, please contact your pharmacy no later than Thursday.



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